Job Title: Insurance Customer Service Adviser Job Reference: 536
Location: Horncastle, Lincolnshire
Job Type: Full time 9.00am – 5.00pm
Salary: Very competitive salary dependent on experience
NFU Mutual, a leading general insurer and financial services company, has been serving the rural community for over 100 years. At their local agency office in Horncastle, they deliver their award-winning service and sell their product range across our region, championing the honest, personal approach to customer service they are famous for.
As a Customer Services Adviser within their team, you will play a key role in the success of an expanding local business, ensuring the office runs like clockwork and customers are always happy. Providing exceptional administrative support, you will handle new business, midterm alterations, renewals and claims, with a ‘can-do’ proactive enthusiasm. The chances are, you will have already worked in a similar role, so will be no stranger to applying an excellent telephone manner and a flexible, people-orientated approach to everything you do. Above all though, you will relish the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect full training in a friendly and supportive environment.
A strong academic background; minimum of 5 GCSE’s grade C or above including English and Maths
An untarnished personal financial record
Knowledge of agriculture / rural living an advantage
Confident using the telephone
Have a good work ethic
You will enjoy working in a customer service role
Able to work under own initiative
At ease when talking to people from all backgrounds
Able to “get to grips” with new technology
Closing date: Monday 5th November 2018.
Please note you’ll be employed by an Agent of NFU Mutual and not by NFU Mutual directly.