Friday, 5 October 2018

Insurance Customer Service Adviser Job Reference: 536 Horncastle

Job Title:         Insurance Customer Service Adviser              Job Reference: 536
Location:        Horncastle, Lincolnshire
Job Type:        Full time 9.00am – 5.00pm
Salary:                 Very competitive salary dependent on experience
NFU Mutual, a leading general insurer and financial services company, has been serving the rural community for over 100 years. At their local agency office in Horncastle, they deliver their award-winning service and sell their product range across our region, championing the honest, personal approach to customer service they are famous for.

As a Customer Services Adviser within their team, you will play a key role in the success of an expanding local business, ensuring the office runs like clockwork and customers are always happy. Providing exceptional administrative support, you will handle new business, midterm alterations, renewals and claims, with a ‘can-do’ proactive enthusiasm. The chances are, you will have already worked in a similar role, so will be no stranger to applying an excellent telephone manner and a flexible, people-orientated approach to everything you do. Above all though, you will relish the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect full training in a friendly and supportive environment.

Preferred Background
A strong academic background; minimum of 5 GCSE’s grade C or above including English and Maths
An untarnished personal financial record
Knowledge of agriculture / rural living an advantage
Well presented
Confident using the telephone
Have a good work ethic
You will enjoy working in a customer service role
Able to work under own initiative
At ease when talking to people from all backgrounds
Able to “get to grips” with new technology

Closing date: Monday 5th November 2018.

Please note you’ll be employed by an Agent of NFU Mutual and not by NFU Mutual directly.


To apply please email your CV and covering letter to kay@horncastlerecruitment.co.uk

Friday, 14 September 2018

Temporary Production Staff Job Reference: 534 Louth

Job Title:         Temporary Production Staff               Job Reference: 534
Location:        Louth
Job Type:        Shifts, day & Night available some weekend
                        8am till 4pm or 2pm till 10pm or 10 am till 3pm
                        Work starts 19th or 29th November 2018 right up until 21st December 2018
Salary:             Dependent of age and experience
Temporary assignment, ideal for anyone looking to earn some extra money for Christmas.
The job involves working as part of a team and you will need to have good communication skills. You will be based in an open plan warehouse that has heating but if you have any condition that is made worse by the cold please do not apply.
The right candidates need to have their own transport as the location is not in the town or near a bus stop.
You need to be physically fit as standing, bending, lifting etc. is required. You also need to have a good level of English as orders and delivery labels need to be matched up. The job also requires labels to be stuck onto products so good steady hands, with attention to detail is a must along with accuracy and the ability to work at speed.
Specialist roles are also required so if you have administration skills, customer service, engraving & graphics please mention on your application form.
ü  We are looking to use the same staff throughout the period but can be flexible on shifts
ü  Health and Safety guidelines need to be adhered to for your own safety
ü  Due to alcohol on the premises you must be 21 years old or older
ü  If you are interested you must not have any open criminal conviction
ü  You must be able to work in the UK
ü  Have a National Insurance number.


If you are a good team player with the above skills, great attention to details, hard working with a passion to succeed. Please request an application form kay@horncastlerecruitment.co.uk

Thursday, 13 September 2018

Hotel Night Porter Job Reference: 533 Woodhall Spa, Lincolnshire

Job Title:         Hotel Night Porter      Job Reference: 533
Location:        Woodhall Spa, Lincolnshire
Job Type:        9pm to 7am Mon – Friday 9pm – 8am Weekends
Salary:             Starting salary minimum wage
A local hotel based in Woodhall Spa is recruiting a Hotel Night Porter. Previous experience is necessary.

The right person for the role;

ü  Will have previous Night Porter experience
ü  Enjoys a customer facing role
ü  Bar experience
ü  Security minded
ü  Reception experience
ü  Happy to help lay out for Breakfast
ü  Well presented
ü  A multi-tasker!


If you are a good team player with the above skills, great attention to details, hard working with a passion to succeed. Please send your CV with covering letter stating why you are the right person to fill this position, to kay@horncastlerecruitment.co.uk

Customer Services Assistant Job Reference: 532 Louth

Job Title:             Customer Services Assistant                       Job Reference: 532
Location:             Louth
Job Type:             Full-time 6 month contract may become permanent
Salary:                  £8.08 per hour
Duties and Responsibilities
·         Support the sales effort and respond to customer inquiries and problems via phone or email
·         Communication with customers should be prompt, knowledgeable, courteous and professional
·         If the representative is unable to resolve the issue, he refers it to a more senior representative, specialist or supervisor.
·         Process orders, track them, coordinate with other departments and may expedite delivery.
·         Manage any re-orders, returns or refunds to customers      
·         Conduct follow-up calls to customers to ensure that               the service met their needs and                respond to any lingering questions         
·         Maintain customer services documentation.
·         Process orders and queries within agreed time limits and targets     
·         Any                other ad hoc duties       

Education and/or Work Experience Requirements
·         Good interpersonal and written communication skills             
·         Must be able to multi-task and solve problems in a fast-paced environment               
·         Proficiency  with FM Software, customer online bespoke order systems and Royal Mail or alternative systems                       
·         Accuracy and good attention to detail           
·         A positive and flexible attitude         
·         A keen willingness to learn  and improve your skill base
·         English literate.        
·         No  job should be too small for you
·         The ability to manage targets                             

Physical  Requirements
·         Ability to safely and successfully perform the essential job functions consistent with agreed job description and        duties
·         Ability to maintain regular, punctual attendance       




If you are a good team player with the above skills, great attention to details, hard working with a passion to succeed. Please send your CV with covering letter stating why you are the right person to fill this position, to kay@horncastlerecruitment.co.uk

Wednesday, 12 September 2018

Job Title: Hotel Bar Staff Job Reference: 531 Woodhall Spa, Lincolnshire

Job Title:         Hotel Bar Staff            Job Reference: 531
Location:        Woodhall Spa, Lincolnshire
Job Type:        Part-time – (20 hour contract)
Salary:             Starting salary minimum wage
A local hotel based in Woodhall Spa is recruiting an additional bar staff member. Previous experience is necessary.

The right person for the role;

ü  Will have previous bar experience
ü  Happy handling money
ü  Enjoys a customer facing role
ü  Well presented
ü  A multi-tasker!


If you are a good team player with the above skills, great attention to details, hard working with a passion to succeed. Please send your CV with covering letter stating why you are the right person to fill this position, to kay@horncastlerecruitment.co.uk

Hotel Housekeeper Job Reference: 530 Woodhall Spa, Lincolnshire

Job Title:         Hotel Housekeeper     Job Reference: 530
Location:        Woodhall Spa, Lincolnshire
Job Type:        Part-time – (20 hour contract)
Salary:             Starting salary minimum wage
A local hotel based in Woodhall Spa is recruiting a hotel housekeeper. Previous experience is necessary.

The right person for the role;

ü  Will have previous housekeeping experience
ü  Enjoys a customer facing role
ü  Well presented
ü  A multi-tasker!


If you are a good team player with the above skills, great attention to details, hard working with a passion to succeed. Please send your CV with covering letter stating why you are the right person to fill this position, to kay@horncastlerecruitment.co.uk

Assistant Nursery Worker & Driver Job Reference: 529 Horncastle, Lincolnshire

Job Title:             Assistant Nursery Worker & Driver                     Job Reference: 529
Location:             Horncastle, Lincolnshire
Job Type:             Full-time  (6-month contract)
Salary:                  Dependent on experience

Main purpose of the job:
Staff will be involved with all aspects of work relating to the production of plants, trees and shrubs.  Support the nursery team/s in their day to day activities and drive between nursery locations packing, collecting and delivering. 

Roles & Duties
ü  Undertake duties which require specific skills if trained to do so, to include but not limited to; driving company vehicles, assisting the nursery staff when requested to do so, assisting the despatch team, load and unload vehicles, ensure that all areas are kept tidy.
ü  Prepare, handle and process plants for despatch within the guidelines given
ü  Manage, mentor, train and supervise others – depending on your role
ü  Help the Company to protect the health of yourself and others
ü  Be prepared to transfer and assist all other parts of the business as required

Corporate Responsibilities:
ü  Observe the Company’s Health & Safety polices and safe working practices
ü  Work in a way that respects and protects the environment in line with the Company’s Environmental Policy
ü  Embrace ISO9001 procedures designed to improve the Company’s quality standards
ü  Comply with W Crowder & Sons Ltd Employment Terms and Conditions and all other Company policies
ü  Treat all Company property with respect and help to protect these valuable resources which include but not limited to buildings, machinery, vehicles, equipment, stock or materials.
ü  Respect all site equipment and security

Our client is an equal opportunity employer.

If you are a good team player with the above skills, great attention to details, hard working with a passion to succeed. Please send your CV with covering letter stating why you are the right person to fill this position, to kay@horncastlerecruitment.co.uk