Job Title: Team leader Job
Reference: 390
Location: Chesterfield
Job Type: Permanent & full time
Salary:
The starting salary is between £20,000 and £27,000
dependent on experience, plus pension contribution.
As a Team leader within our friendly team, you’ll play a key role in the success of an expanding local business, ensuring the office runs like clockwork and our customers are always happy. You will be part of providing an exceptional service to both our existing customer and new customers. On a day to day basis you will be managing a small team, dealing with new sales enquiries and existing policy changes, all with a ‘can-do’ proactive enthusiasm.
You will have an Insurance background as a Customer Service Adviser or Team Leader, so will be no stranger to applying an excellent telephone manner and a flexible, people-orientated approach to everything you do. Above all though, you’ll relish the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect excellent training in a friendly and supportive environment. The position will require you to travel to York on a regular basis to attend training courses and achieve relevant insurance qualifications.
Normal working hours are 9am-5pm Monday to Friday.
Ideally you will have a minimum of 5 GCSE’s grade C or above including English and Maths.
Preferred Background
Excellent telephone manner
Customer focused mind set
Insurance Sales experience
Able to work under own initiative
At ease when talking to people from all backgrounds
Able to “get to grips” with new technology
Knowledge of agriculture / rural living an advantage
Previous Team leader experience an advantage
Please note that you'll be employed by Agents of NFU Mutual and not by NFU Mutual directly.
If you feel you have the necessary skills and qualities to fill this post, please send your CV with covering letter stating why you are the right person to fill this position, to kay@horncastlerecruitment.co.uk
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