Job Title: Insurance Agents’ Personal Assistant Job Reference: 454
Job Type: Part-time (approx. 20hrs contract)
Salary: Dependent on ExperienceNFU Mutual's Agency office in Horncastle, Lincolnshire is currently recruiting for a part-time Insurance Agents’ Personal Assistant and insurance policy processor.
As a PA you will support our Agents in their day-to-day tasks, playing a key role in supporting them at a fast pace and with accuracy in a highly regulated industry dealing with large accounts. Providing exceptional administrative support, including typing, helping manage the agents’ appointments and ensuring the workload is completed in a timely manner. You will handle telephone enquiries, changes to insurance policies and general administration.
The right person will have a ‘can-do’ proactive mindset and be part of a small cohesive team making sure customers are always happy. You will apply an excellent telephone manner and a flexible, people-orientated approach to everything you do. Above all though, you will relish the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect training in a friendly and supportive environment. This position may require you to travel away from the office on an occasional basis to attend training courses and achieve relevant NFU Mutual Motor and Personal insurance qualifications.
Ideally, you will have a minimum of 5 GCSE’s grade C or above including English and Mathematics.
PA/ secretarial background
Able to work under own initiative
Excellent telephone manner
Competent IT skills and adaptable to new technology
Experience with audio typing
Customer focused mindset
At ease when talking to people from all backgrounds
Knowledge of agriculture / rural living an advantage
An untarnished personal financial background
If you are a good team player with the above skills, great attention to details, hard working with a passion to succeed. Please send your CV with covering letter stating why you are the right person to fill this position, to firstname.lastname@example.org