Insurance Customer Services Adviser Job Reference: 479 Bourne

Job Title:         Insurance Customer Services Adviser                           Job Reference: 479

Location:        Bourne, Lincolnshire

Job Type:        Full time -8.30am – 5.30pm

Salary: The starting salary is dependent on experience £15,000 - £18,000

NFU Mutual's agency in Bourne, Lincolnshire is currently recruiting for a Customer Services Adviser. 

As a Customer Services Adviser within our small team, you will play a key role in the success of an expanding local business, ensuring the office runs like clockwork and our customers are always happy. Providing exceptional administrative support, you will handle enquiries, provide insurance quotations and undertaken insurance transactions, general sales tasks and potentially some bookkeeping administration, with a ‘can-do’ proactive enthusiasm. 

You will apply an excellent telephone manner and a flexible, people-orientated approach to everything you do. Above all though, you will relish the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect full training in a friendly and supportive environment. This position will require you to travel to York on a regular basis to attend training courses and achieve relevant insurance qualifications.
Ideally, you will have a minimum of 5 GCSE’s grade C or above including English and Maths.
Preferred Background
Excellent telephone manner
Customer focused mindset
Able to work under own initiative
At ease when talking to people from all backgrounds
Able to “get to grips” with new technology
Knowledge of agriculture / rural living an advantage
An untarnished personal financial background

If you are a good team player with the above skills, great attention to details, hard working with a passion to succeed. Please send your CV with covering letter stating why you are the right person to fill this position, to kay@horncastlerecruitment.co.uk