Job Title: Insurance Customer Services Adviser / Claims Handler Job Reference: 478
Location: Boston, Lincolnshire
Job Type: Part-time -8.30am – 4.30pm
Salary: The starting salary is dependent on experience £15,000 - £20,000 (pro-rata)NFU Mutual's agency in Boston, Lincolnshire is currently recruiting for a Customer Services Adviser / Claims Handler.
As an important part of a small team, you will play a key role in the success of an expanding local business, ensuring the office runs like clockwork and our customers are always happy. Providing exceptional administrative support, you will handle claims, provide insurance quotations and undertaken insurance transactions, general sales tasks and potentially some bookkeeping administration, with a ‘can-do’ proactive enthusiasm.
You will apply an excellent telephone manner and a flexible, people-orientated approach to everything you do. Above all though, you will relish the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect full training in a friendly and supportive environment. This position will require you to travel to York on a regular basis to attend training courses and achieve relevant insurance qualifications.
Ideally, you will have a minimum of 5 GCSE’s grade C or above including English and Maths.
Excellent telephone manner
Customer focused mindset
Able to work under own initiative
At ease when talking to people from all backgrounds
Able to “get to grips” with new technology
Knowledge of agriculture / rural living an advantage
An untarnished personal financial background
If you are a good team player with the above skills, great attention to details, hard working with a passion to succeed. Please send your CV with covering letter stating why you are the right person to fill this position, to firstname.lastname@example.org